Investigations & Digital Trust · Fraud Intelligence
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Task 1 of 2
Flag new problems week over week.
What to do
Build a tracker or small dashboard fed from reviews and mentions that flags new complaint topics week over week.
You’ll make
Done looks like
A tracker that flags new topics automatically.
Task 2 of 2
Turn reviews into a growth plan.
What to do
Write a brief for a business that turns review insights into actions: fixes, new features, messages to highlight, and a plan to get more good reviews.
You’ll make
Done looks like
A brief with prioritised actions.
Learn before you build
Free course
Free marketing, content and sales courses with certificates.
Free tool
Free dashboards that connect to Sheets, Analytics and more.
Article guide
How businesses manage and reply to reviews.
Article guide
Advice on reviews and reputation.
Article guide
What counts as a fake review.